Dispatch 3.2 Help
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Getting Started
System requirements
Navigating the Home view
Connecting your scale to your computer
What's new for Dispatch 1.5 users?
Contacting us for help
User interface basics
The system menu
The View menu
Zoom support
Size to Work Area
Full screen mode
Skin support
Standard skins
Vector skins
Windows Style
Touch mode support
Printer Setup
Laser or Ink Jet Printers
Dot matrix printers
Configuring the Okidata ML320/321 Turbo
Creating a new form
Setting the Okidata ML320/321 Turbo properties
Windows 2000/XP
Creating a new form
Opening the Devices and Printers folder
Printing tickets
Aggregate/Asphalt/Bulk
Weight display
Allowed, Over and Under amounts
Manual weights
Axle weighing
Split weighing
Electronic signature capture
Operations
Tare
Print
In/Out Weighing
Weigh In
Weigh Out
Daily totals
Customers
Materials
Orders
Trucks
Ticket list
Cash sales
Retail
Retail ticket sample
Retail Item rate calculation
Sample tickets
Standard ticket
Cash sale ticket
Bar coded ticket
Customized ticket
Axle weight ticket
Tare In
Traffic Signal
eTickets - Sending Tickets by email
Table editors
Table editor basics
Commonly used controls
Row Navigator
Form
Grid
Sorting
Reordering columns
Adding and Removing columns
Grouping
Find panel
Footers
Filters
Filter Dropdown list
Filter panel
Filter panel shortcuts
Filter builder
Context menus
Column
Group By Box
Footer
Inspector
My Companies
General
Contact
Accounting
Ticket printing
Logo image
Map location
How is Company information used?
Using more than one Company
Sample ticket
Importing
Customer
General
Primary contact
Additional contacts
Accounting
Shipping
Ticket printing
Map location
Importing
Order
Materials
Adding Materials to an Order
Zones
Adding Zones to an Order
Truck
General
Licencing
Trailers
Ticket printing
Identification
Contact
Unattended Weighing
Zone
General
Pricing
Material
General
Pricing
Ticket printing
Vehicle Type
Measurement Unit
Default Measurement System
Changing the default Measurement System
Tax
Tax on Invoice amount
Tax on Net Weight
Ticket Table
General
Invoice designer
Ticket Printer
Printer
Ticket format
PDF writer
Ticket designer
Special control names
Ticket
Choosing a Ticket table
Selecting Tickets with the Calendar control
Calendar control shortcuts
Printing
Deleted tickets
Restoring a Deleted Ticket
Table descriptions
What is a Table?
My Companies
Customer
Orders
Truck
Zone
Material
Ticket units
How Ticket Units are used on a printed ticket
Sale and Cost units
Vehicle Type
Measurement Unit
Default table values
Unit type
Tax
Ticket Table
Ticket
Reports
Print preview
Design
Load
Save
Print
Page setup
Export to PDF
Folder location
FastReports
FastReport designer
Special control names
Data band names
FastReport.ini
Report queries
Query location
Query file names
Invoicing
Post Tickets
Choose a Ticket Table
Choose Customers to Include
Choose a Date Range
Create an import file
QuickBooks Desktop or Online import
QuickBooks Online import
Sample import file
Sample invoice
Sage 50 import
Sample invoice grouping
Invoice grouping by Customer
Invoice grouping by Customer and Order
Invoice grouping by Customer, Order and Item
Editing and printing invoices
Sample invoice
Printing invoices
Emailing invoices
Tools
PDF Viewer
TeamViewer
Settings
General
About
Registration
System Information
Folders
Email
Internal Email client
Desktop Email client
SMTP server configuration
ISP SMTP server
Google Workspace account
Office 365 account
Mailjet
SendGrid
SMTP2GO
ISP SMTP server settings
CenturyLink SMTP settings
Xplorent SMTP settings
Appearance
Ticket Printing
Data Sources
Connection
Connection properties
Connecting to a Data Source
Disconnecting from a Data Source
Database login
Folder properties
Info
Scale
Digital weight indicator
Connecting your scale to a computer
Adding and Deleting a Scale
Scale data
Backing up Scale settings
Device
Device type
Configuring a Serial Port
Configuring TCP
Configuring UDP
Serial port properties
Display
Style
Display mode
Use Style property
Format
Data Packet
Example Scale data packet
Using Start and End position
Status conditions
Status Conditions
Scale commands
Example Scale commands
Server
HTTP Server
UDP Client
Remote Display
Troubleshooting
Serial port already open
Mouse cursor jumps around the screen
Locating a serial port in Windows
USB-Serial adapter cannot be found
Copying the Scale settings database
Devices
IP Camera
Supported database systems
SAP SQL Anywhere
SQL Anywhere Personal server
Connection properties
Running a server as a service
Connection examples
User accounts
Tools
Manual backup
Automatic backup
Customizing the back up procedure
Automatic Editor refresh
Database Schema
Microsoft SQL Server
SQL Server Express
Connecting over a network
Azure SQL database
Database schema
MySQL and MariaDB
Downloading MySQL and MariaDB
Configuring client access
MySQL setup requirements
Connection properties
PostgreSQL
Downloading PostgreSQL
Additional requirements
Connection properties
PostgreSQL server configuration
PostgreSQL on Windows
Installation
Example
PostgreSQL on Linux
Example
PostgreSQL on FreeBSD
Example
PostgreSQL on Azure
Example
Users
Database schema
Troubleshooting
SQLite
Connection properties
Appendix
Windows information
Windows Measurement System setting
Build information
Remote desktop access and support
ASCII control code chart
Term: Gross, tare, net
Term: RGW, AGW, Allowed
Payment terms
Mettler-Toledo IND560 data format
Microsoft Visual C++ Redistributable
Reserved file name characters
SQL snipits
Copyright information
WinVRS export scripts
WinVRS Ticket export script
How to set up Windows 11 without a Microsoft account
Unattended weighing
Unattended weighing instructions
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