Contacting us for help

<< Click to Display Table of Contents >>

Navigation:  Getting started >

Contacting us for help

Previous pageReturn to chapter overviewNext page

Simply call 1-800-461-0634 and ask for help with <%PRODUCTNAME%>. We provide toll-free support for all users in North America.

 

Having trouble getting your digital weight indicator connected and communicating with your PC and <%PRODUCTNAMEONLY%>? Don't make the task any more difficult than it needs to be — call us! We provide telephone support for all users. Feel free to call us anytime.

 

If you prefer email, contact us at the following address: support@canscale.com.

 

Remote desktop access and support via TeamViewer

 

We can provide remote support if you download and run TeamViewer QuickSupport.

 

When you run TeamViewer QuickSupport, we will be notified that you have requested remote support.

 

Once you have requested us to connect to your computer, we can start your remote support session with a single mouse click.

 

Contact information

 

Canadian Scale Company Limited

305 Horner Ave.

Toronto, Ontario M8W 1Z4

CANADA

 

Toll-free: 1-800-461-0634 (North America)

 

Phone: 416-259-1111

Fax: 416-259-1959

 

Web: www.canscale.com

 

e-mail: support@canscale.com

 

canadian_scale_logo