The standard ticket format is designed to print on a blank page with the dimensions 8.5" x 5.5". If you use a laser printer you can print 2 copies of the default on a single page.
If you intend to use a dot matrix printer, you will need to configure the printer and create a new form to allow Dispatch to print correctly (in other words, on a half page).
Open the Devices and Printers folder.
Devices and Printers
1. Select your printer
2. Click Print server properties
Print server properties
1. Click Create a new form
2. Name the form Custom
3. Select the measurement unit English
4. Set the Width to 8.5 and Height to 5.5
5. Click Save Form