If you are located in North America, you can use 800-461-0634 and ask for help with Dispatch 3.2.
Outside of North America, you will need to use the appropriate country code and 416-259-1111. We are located in Canada.
If you prefer Email, contact us at the following address: support@canscale.com.
Having trouble getting your digital weight indicator connected and communicating with your PC and Dispatch? Don't make the task any more difficult than it needs to be — call us! We provide telephone support for all users. Feel free to call us anytime.
Remote desktop access and support via TeamViewer
A licenced copy of TeamViewer QuickSupport is included with every installation. QuickSupport is available without having to go through an additional installation process. To start TeamViewer, simply click the TeamViewer tile on the Home view.
When our branded version of TeamViewer QuickSupport starts we will be notified.
Once you have requested us to connect to your computer, we can start your remote support session with a single mouse click.
Contact information
Canadian Scale Company Limited
305 Horner Ave.
Toronto, ON M8W 1Z4
Canada
Toll-free: 800-461-0634 (North America)
Phone: 416-259-1111
Fax: 416-259-1959
e-mail: support@canscale.com
